New homeless facility in Ashford

An event was held on 29 September, led by the Mayor of Spelthorne Cllr Ian Harvey, to mark the completion of Spelthorne Borough Council’s new homeless facility in Ashford. 

The White House Hostel on the Kingston Road in Ashford, opening on 11 October, will provide specialist accommodation for single homeless people with multiple or complex needs. Generally, these are residents who are not able to access mainstream accommodation options and who would otherwise be placed in ‘bed and breakfast’ accommodation without adequate support, or in the worst cases, sleeping rough.

The development comprises 27 en-suite rooms with shared kitchens, four self-contained studio flats, as well as outside space.

Social housing provider Metropolitan Thames Valley Housing (MTVH) have been appointed to manage the facility, providing a specialist support service with 24-hour on-site cover and a team who have extensive experience in working with residents to create settled futures.

Cllr Sandra Dunn, Chair of the Community Wellbeing and Housing Committee, said: “We are extremely proud of this fantastic purpose-built facility which will provide support for some of the most vulnerable members of our community. Homelessness has such a devastating effect on people’s lives, so I’m delighted that this new service will provide the specialist assistance people need and help them to move to settled accommodation. I look forward to working with all stakeholders to give our homeless members of the community the support and care they need to enable them to return to a sustainable way of life.”

Julie Shuter, Regional Director for South London and South at MTVH said: “‘We are delighted to be working with Spelthorne Borough Council to provide homelessness support services at the White House. At MTVH, we are committed to providing people with the support they need to establish settled futures and, given the impact of the pandemic on people’s financial security, it is particularly important to expand homelessness services at this time. We hope that through the provision of resident support services at the White House, we can support more people to move on to a safe, permanent home.”

For more information about the White House visit

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